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Portrait of Netural CEO Albert Ortig in front of the windows of Tabakfabrik Linz

Published on 01/10/2025

Your career at Netural | An Interview with Netural CEO Albert Ortig

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Your career at Netural

Albert, what's on Netural's mind right now and where are you headed?

What's occupying us most at the moment is a fundamental change in what we are as a company. We've been a digital solutions provider for more than 25 years, and in a very short space of time, AI has changed everything. We're evolving from a service business into what I'd describe as a digital orchestrator. A company that develops and operates enterprise solutions no longer works with people alone, but with people and machines working together.

That's a striking way to put it. What does it mean in practice?

Until now, we wrote code, created designs, and developed concepts because we had the expertise to do exactly that. Today, we don't just write the code ourselves. We orchestrate. We work with agentic engineering, develop concepts and designs together with intelligent systems and orchestrate the overall solution for our clients. That might sound like a vision of the future but it's our reality right now.

How is that changing the way people work at Netural?

The transformation is comprehensive and, at the same time, part of our DNA. Netural has reinvented itself time and again over the past 20 years. What has changed is the pace across all service segments. The competencies that have always been crucial – conceptualising, designing, programming – form the foundation for elevating this new way of working to a truly high level. The focus of our work is shifting: away from actual production and towards guiding, orchestrating, and ensuring the quality of customer solutions that deliver measurable results.

If agents are writing the code, what's left for humans to do?

It gets more complex, not simpler. The developer delegates development to agents but needs a very precise understanding of whether a solution makes sense, what the architecture should look like, and how integrations work. The actual coding moves into the background. But because agents produce significantly more output, that output needs to be coordinated, orchestrated and quality-assured. Enterprise-grade, secure, scalable. That demands more depth, not less. The quality of what gets built with these technologies depends heavily on the competence of the person directing them and on the ability to ask the right questions.

How is Netural supporting its staff through this transformation?

We provide all the tools and services needed for that. We have an open company culture and spaces where direct exchange happens. That accelerates the adoption of these capabilities enormously. On top of that, we work with internationally leading clients who, accordingly, set very high standards. What you learn, you can apply immediately to real, scalable solutions. That's demanding and that's precisely where the motivation comes from.

What qualities do you look for today when someone wants to join Netural?

Solid domain knowledge is the foundation, as is a well-developed craft that you keep refining. And then: a deep, hands-on engagement with AI. Not theoretically, not superficially, but in the daily doing, at every level of the business. If you understand what's possible and can see the potential that's still out there, you'll fit right in here.

What defines the culture at Netural, especially during this period of change?

It takes close collaboration and, at the same time, a strong drive from within. It matters that you genuinely want what's happening right now and are actively engaging with it. That means curiosity and a willingness to try things out and think differently. At the same time, we create the conditions for that at Netural: through direct exchange, openness within the team and an environment where you can experiment. We've always been people-centred and grounded, and that serves as an anchor today – for our staff and our clients alike.

Your advice for anyone who wants to join Netural?

Get stuck into AI. Deeply and practically. Understand what's possible. And master your craft because if you have the foundations, you can achieve something extraordinary with the new tools. That's where real creative freedom comes from.

Thanks, Albert!

My pleasure.