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Experience Design

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Experience Design

Your route to digital solutions that users love

We design innovative, intuitive and beautiful solutions that leave a lasting impression on users – technically sophisticated, yet remarkably simple to use for outstanding user adoption.

What we offer

  • Service Design

    We analyse existing services, user journeys, touchpoints and customer needs, uncover weaknesses, derive process and design requirements, and create seamlessly integrated services that generate real value.

  • UX & UI Design

    We develop aesthetically refined and functionally considered interfaces that make even complex B2B or industrial applications feel intuitive. We pay close attention to trends, brand fit, accessibility, functionality, aesthetics and more.

  • Agentic AI Conception

    We develop concepts for deeply integrated AI agents that take on tasks autonomously and support your teams where standard software reaches its limits – with a clear UX strategy, well-thought-out target architecture and a firm focus on adoption and compliance.

  • Implementation

    If required, our development team can support you with the technical implementation of service concepts and UX/UI designs – whether that's an AI solution, IoT application, customer portal or something else entirely.

How you benefit

Usability

Your digital solutions are grounded not in assumptions, but in validated user tests and real-world scenarios.

Risk reduction

You identify potential weaknesses before they become costly, so you invest precisely where it makes a difference.

Competitive advantage

Your digital service becomes a genuine asset and differentiator in an increasingly competitive market.

Performance

The intuitive interface reduces support and onboarding effort, boosting operational performance across the board.

Flexibility

You benefit from designs that grow with your requirements and don't have to be re-invented after just a few years.

We particularly liked the Netural team's engagement in the creation of the wireframes. During the conception phase, they took care to understand our processes and to think everything through in detail. On top, communication was easy, direct and uncomplicated.
Florian Ottenberger

Florian Ottenberger

Process Engineer R&D
Scheuch
Together with Netural, we developed a powerful platform that delivers relevant, customized content to our discerning clients. Our goal was to seamlessly combine emotionally engaging, diverse content with optimal conversion performance. With Netural’s support, we successfully achieved – and continue to expand upon – these goals.
Michael Bachmaier

Michael Bachmaier

Head of Digital Business
Silhouette
Raiffeisen INFINITY is THE business banking of the future and therefore the most crucial service for our corporate customers. Netural has developed its intuitive and innovative user interface, and has ensured during our intensive collaboration that we provide users with best added value and efficient banking processes.
Michaela Keplinger-Mitterlehner

Michaela Keplinger-Mitterlehner

Head of Corporate Marketing
Raiffeisen
Working with Netural has impressed us from the very start. The team’s professionalism and their use of modern, efficient tools have been instrumental in driving our project forward. For us, Netural is a reliable partner that seamlessly combines top-level concept development with flawless execution.
Samantha Stangl

Samantha Stangl

Managing Director
Wolf Klima- und Heiztechnik
Netural impressed us with their experience in similar projects and their ability to deliver forward-thinking solutions. They were the perfect partner to develop a modern, flexible, and scalable customer portal.
Maria Cotes

Maria Cotes

Projectmanagement
LiSEC
The modern, innovative web design perfectly reflects the spirit of innovation we embody as a company. It enables us to connect meaningfully with our target groups and to provide them with insightful, relevant content.
Sarah Amerstorfer

Sarah Amerstorfer

Head of Global Marketing
Frauscher
In our collaboration, Netural consistently places the user at the center of every digital service. This approach paves the way for innovative and intuitive applications that deliver outstanding user experiences while achieving the highest levels of user acceptance.
Claudia Fantner

Claudia Fantner

Head of Sales & Customer Relationship Management Corporates
Raiffeisen
Working with Netural was highly professional and marked by genuine interaction on a human level. I particularly value the consistent focus on usability and the target audience throughout the entire process. On top, the clear project structure enabled time-efficient yet creative collaboration.
Sigrid Miksch MSc

Sigrid Miksch MSc

Head of "Gesundheitspark" Management and Business Development
Ordensklinikum Linz
Even after all our extensive internal analyses and preparatory work, we found the joint conceptual and design cooperation very helpful.
Marion Sageder

Marion Sageder

Online Marketing Manager
KEBA

Why Netural?

Experience

We've been supporting market-leading companies with tailored digital solutions since 1998.

User focus

Our designs are sometimes bold, sometimes pared back – because what matters are your goals and users.

Feasibility

We don't deliver designs that just gather dust. We deliver concepts that actually convince and get built.

Interdisciplinarity

We value a diversity of perspectives to develop solutions that create genuine value – for everyone that matters.

Honesty

We don't blindly execute requirements. We ask the right questions and help you set the right priorities.

We are certified and award-wining
  • Winner German Innovation Award 2025 Logo
  • Winner Red Dot Award 2020 Logo
  • Winner Annual Multimedia Award 2023 Silber Logo
  • Special Mention German Design Award 2023 Logo
  • Winner Red Dot Award 2021 Logo
  • Nominee UX Design Awards 2022 Logo
  • Winner Annual Multimedia Award 2022 Silber Logo
  • TÜV Rheinland zertifiziert Logo
  • ANKÖ Logo

How their wallbox app helped KEBA dominate ADAC rankings

In the ADAC wallbox test, the "KeContact P40" by KEBA came out on top – in no small part thanks to its "very good and functional" app, developed through the collaboration between KEBA and Netural. The evaluation took into account factors such as the clear display of the charging status and the control and export functions for charging data. The KEBA wallbox app passed with flying colours!

Shape digital experiences that move your business forward

Our experience designs guide you toward success, no matter whether you aim to reimagine existing services, want to make your applications more user-friendly or wish to introduce AI agents.

Related solutions and competences

Whitepaper: User-Centered Design

In the digital world, user experience determines success or failure. Yet under pressure, with shifting requirements and tight budgets, the real needs of users often take a back seat, causing projects to fail at the very point that matters most: relevance and user delight. Our whitepaper shows how to change that.

A laughing woman with an outstretched hand against a background of red bubbles.